What’s your return policy?

Returns require a Return Authorization Number.  Request a number by connecting with Customer Service using email sales@ihsdepot.com  or by telephone at 289.477.5014.  Returns will not be permitted on any of our products more than 30 days after purchase.  Special Order and Custom Product orders are never returnable.


Do you ship overseas and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.  Additional charges may apply for deliveries out of province and remote areas.  Consult our customer service at the time of your order.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions by telephone and email.  Contact us at 289.477.5014 or sales@ihsdepot.com


Do you accept credit cards?

Our OnLine Store will take credit cards.  Unfortunately we are unable to accept payment by credit cards at this time for phone and in person orders.  We will however accept cash and cheques.